Return and Refund Policy
Thank you for choosing TRESHKOVA. Our commitment is to offer quality products and outstanding customer service. As our items are carefully manufactured in Asia, we ensure each piece meets our high standards. Below is our Return and Refund Policy for your reference:
Final Sale Policy: All purchases are considered final. We encourage customers to review their orders thoroughly before completing their purchase, as we do not offer returns or exchanges.
Tax and Shipping Support: To enhance your shopping experience, we absorb all taxes and have significantly reduced shipping fees. This effort is part of our dedication to providing value and support to our customers globally.
Refund for Incorrect or Out-of-Stock Items: Although we do not accept returns or exchanges, we are committed to accuracy and customer satisfaction. If you receive an incorrect item or if an item is out of stock, we will automatically initiate a refund upon receipt of the refund request email. Please allow 2 – 5 business days for the refund to be processed and reflected in your account. This guarantee ensures that you can shop with confidence, knowing that we are here to support you.
Refund Process: For incorrect items, simply contact us at support@treshkova.com with your order details and the issue. Our dedicated customer service team will handle your refund request promptly, ensuring a smooth and hassle-free process.
Your Trust Matters: We value the trust you place in us and strive to ensure that every aspect of your experience reflects our commitment to quality and service.
Questions or Concerns: For any inquiries or further assistance, please reach us at support@treshkova.com. We are here to help.
Please note, this policy is subject to changes and updates to better serve our customers.